“Customer Service” is the branch of our company that supports customers step by step, from design through to after-sales service, including a 360° study of solutions aimed at improving the production performance of lines supplied to the customer by ATS or by third parties.
Our technicians work in close contact with the customer to design the solutions necessary to the customer in the best way and in the shortest possible time, also offering constant technological support.
Our after-sales service is at the vanguard due to the tele-assistance modules present on each of the machines produced by us that allow us to see in real time through the machine software if and where there are operating problems and what they are due to.
Whatever the customer needs ATS also provides assistance on third-parts machinery in order to improve the performance of customer productivity.